Important: Update Your Mobile Banking App by October 2nd

As part of our transition to Community First Credit Union, we'll be updating the app on October 2^nd. You'll continue using the same login credentials, but you'll notice some enhancements to the app's look and feel.

To ensure uninterrupted access, be sure to update to the latest version of the app on or after October 2^nd.

What You Need to Know

Your Login Credentials Will Stay the Same

You will continue to access your accounts using the same username and password you use today. No action is required regarding your login information.

Update Your App on October 2^nd

To ensure uninterrupted access to Mobile Banking, please download the latest version of the app on or after October 2^nd. Updating your app gives you access to the latest enhancements and ensures continued access to all available features and functionality.

Older Versions Will No Longer Be Supported

Beginning October 2^nd, previous versions of the app will no longer be supported. Members using an outdated version may experience issues accessing Mobile Banking services until the app is updated.

Bill Pay and Zelle® Downtime

Both Bill Pay and Zelle^® will be unavailable between 6 a.m. and 12 p.m. on October 2^nd for scheduled maintenance related to our app update. If you have payments due during this time, remember you can schedule them in advance with Bill Pay.

How to Update Your App

Updating is quick and easy:

1. Open the Apple App Store or Google Play Store.
2. Search for the First Southern Mobile Banking App if needed.
3. Download or install the latest available update.
4. Log in using your existing username and password.

Frequently Asked Questions

Do I need a new username or password?

No. You can continue using your current login credentials.

Will I still be able to access my accounts?

Yes. Once your app is updated, you'll continue to have access to your accounts and services.

What changes will I notice?

You'll see some updates to the app's look and feel as part of the first phase of our transition to Community First Credit Union.

What happens if I don't update my app?

Older versions of the app will no longer be supported and may experience service interruptions or limited functionality.

What if my device will not allow me to update my app?

You can use your device's mobile browser to access Mobile Banking.

We're Here to Help

If you have questions or need assistance updating your app, please contact us. We're committed to making this transition as smooth as possible.

Thank you for banking with us as we take this next step toward becoming Community First Credit Union.